Our orders are processed through our Shopify checkout. Through this portal you can pay via major Credit & Debit Cards (Mastercard, Visa, Amex etc). We also offer PayPal and AfterPay.

Refunds & Exchanges

Exchange and RefundIf you are not happy with your purchase please contact us within 10 days of receiving it to exchange it or get a refund. Refunds minus shipping costs will be issued as soon as we have received your purchased item back in its original condition.As we want to have happy customers we will do whatever possible to clear up any problem or issues so we deeply encourage to reach out!

Orders & Shipping

 Orders placed with payment and shipping information fulfilled will be shipped within 3-5 business days unless otherwise indicated. Orders that are placed on a weekend or a public holiday will be fulfilled within the following business days.You will contacted asap if there is a delay expected to your order or shipping.You will be provided with shipping and tracking details.

International customers please note that it may take up to 6 weeks for the parcel to arrive. It will be tracked to your door. If you require insurance please let us know prior to ordering. Check with your Customs regulations as we are not responsible for any added customs or delivery costs.

Terms of use

As the designers and creators of the products listed and sold under the brand name JUMP Jewellery, Kym Stout and Ange Winter retain all legal rights, acknowledgements and monetary gains for said products. Products are not to be resold, rebranded, repackaged or repurposed. Legal action will be taken against any entity found to be carrying out any of the above mentioned.For further information on our copyright and terms of use please contact us.

Privacy Policy

Jump Jewellery Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment methods), email address, and phone number. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at You can opt out of targeted advertising by clicking here: GOOGLE - BING - Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at